Kodak names Gustavo Oviedo to position of Chief Customer Officer

In recognition of this new position, Oviedo, who is a corporate vice president, also will serve on the company’s Executive Council. He is presently a member of the company’s Operations Council and the General Manager of Worldwide Sales and Customer Operations.

As Chief Customer Officer, Oviedo’s primary responsibility will be making the customer central to the company’s delivery of products and services – from design to distribution. He will partner with all of Kodak’s business teams and Corporate Marketing to carry out his mission. From his base in Rochester, N.Y., he will oversee the company’s sales and customer operations in the Americas; Europe, Africa and Middle East Region (EAMER); and in the Asia Pacific Region (APR). This includes the company’s Strategic Account Management program, which is focused on helping to grow the customers’ businesses and, in turn, Kodak’s own sales.

Oviedo, 58, joined Kodak in 2006 with the company’s acquisition of Kodak Polychrome Graphics (KPG), serving first as Managing Director, Asia Pacific Region, for Kodak’s Graphic Communications Group. From March 2007 to December 2008, he was Managing Director of the Asia Pacific Region for all of Kodak, during which time the company’s board of directors elected him a corporate vice president.

Oviedo’s international career spans more than 25 years working in the United States, Latin America, Asia, and Europe, and includes deep industrial operations management experience. Before joining KPG, he spent more than 20 years with Schneider Electric, a leader in electromechanical and electronic products, where he held positions of increasing responsibility in regional management and his responsibilities included distribution, logistics, sales and marketing, business development, and strategic mergers and acquisitions.

A native of Buenos Aires, Oviedo earned a business degree from The Universidad del Salvador, in Buenos Aires. In addition to his native Spanish, Oviedo also speaks English, Portuguese, and French.