The three companies, Nexus, Redbanc and Transbank, which deliver services to banks in Chile, will work with EDS to consolidate their five data centers. In addition to its global delivery centers in Argentina and Brazil, EDS will design and build a new high-efficiency data center near Santiago, Chile, to serve these clients. EDS also will provide end-user support and call center operations for about 1,200 employees in the companies’ locations across Chile.
“Today’s financial services industry moves at a rapid pace that requires the scale, reliability and agility that EDS provides while allowing us to improve service and deliver value to our customers,” said Carlos Johnson, general manager of Transbank. “We collectively selected EDS based on its solid service delivery and ability to respond to our technology needs in a secure, efficient and flexible way.”
The agreement includes a business technology transformation that will help Nexus, Redbanc and Transbank tackle new trends and market demands in the competitive financial industry with a technology environment built on top quality and security standards. The transformation includes data center and server consolidation, telecommunications infrastructure redesign and virtualization. HP BladeSystem, HP StorageWorks XP Tiered Storage Manager software and HP Data Protector backup and recovery software will be used to support the virtualized environment.
EDS will manage core platforms, servers, PCs, telecommunications and information security for the three companies.
“Success in today’s financial market requires an advanced technology infrastructure that can optimize operations, improve productivity and deliver competitive services to customers,” said Agustin Urtubey, managing director of the Latin America Multicountry Area at EDS, an HP company. “This agreement significantly expands EDS’ business in Chile and underscores our role as a strategic technology services partner in South America.”