Canon U.S.A. earns Back-to-Back “Center of Excellence” recognition from BenchmarkPortal

The Systems and Technical Support Division of Canon U.S.A. provides service and support to Canon’s vast network of direct and non-direct sales channels which cover a broad range of products and solutions, including the Company’s imageRUNNER ADVANCE, imagePROGRAF, imageCLASS and imagePRESS product lines. Call Centers achieve the Center of Excellence distinction based on a best-practice metrics drawn from the world’s largest database of objective and quantitative data that is audited and validated by researchers from the BenchmarkPortal in conjunction with the Center for Customer-Driven Quality.