48HourPrint.com recently released a mobile app that lets customers check the status of their orders and account information using their iPhone, Android or Blackberry smartphone. The company uses a streamlined online ordering process and offers more than 40 high-quality print products, as well as marketing analytics, variable data printing and mailing services for personalized direct mail campaigns.
"48HourPrint.com is more than a one-stop online print resource," said Joe Solis of Wash Depot Holdings, Inc., also a member of the Customer Advisory Council. "It’s a service company that builds its business around consumers."
The online printing company has been working on some new initiatives and has found the council’s feedback very helpful, said Gordon. "This will be an active program to ensure they are participating in all steps of our decision-making process. We want to delight our customers."